Just in case the “Golden Rule” is something new to you, it goes a little something like this: “Do unto others as you would have them do unto you.” This is a rephrasing of the scripture found in Matthew 7:12 which reads:
“So in everything, do to others what you would have them do to you, for this sums up the Law and the Prophets.” (NIV)
After all this time, the “Golden Rule” still works. Why? Because it’s based in empathy. When you look up the definition for empathy, it reads “understanding of another’s feelings; the ability to identify with and understand somebody else’s feelings or difficulties”.
You may be asking yourself “What does the Golden Rule and empathy have to do with wedding tips for musicians?” Well, I’m glad you asked that question. If you are a musician being employed by a couple to provide music for a wedding ceremony, use a little bit of empathy to anticipate needs thereby increasing your customer service skills. Remembering the Golden Rule will help with this.
Think about it, if you were in the shoes of a glowing bride or a nervous groom, you can use that to your advantage to anticipate their needs. For example:
1. You’re more likely to show up before time because if it were your wedding you’d want your musician to do the same.
2. You’re more likely to be prepared because if it were your wedding you’d want your musician to be prepared.
3. You’re more likely to be patient because if it were your wedding you’d want a musician to be patient with you.
…so on and so forth. The bottom line is that when you put yourself in the shoes of the very people you are providing customer service to, you’re more likely to be as professional as possible because if it were your wedding…
…well… you get the picture.
What do you think? Shared wisdom makes us all stronger.